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| Date Posted: |
October 29, 2009 |
| Job Title: |
Service Excellence Directors |
| Organization: |
Bon Secours - Hampton Roads Facilities |
| Description: |
Bon Secours Health System, one of the nation’s best-performing, integrated health systems, currently has exciting leadership opportunities in Hampton Roads, VA. At Bon Secours, we are committed to providing compassionate, quality healthcare and a world-class experience. “Bon Secours” means “good help” in French, and in the spirit of our founding Sisters, we are committed to bringing Good Help to Those in Need® with our employees at the heart of that mission.
Located at each of our three acute care facilities; DePaul Medical Center, Mary Immaculate Hospital, and Maryview Medical Center, as well as our continuing care division, the Service Excellence Directors will be responsible for the development, coordination, and implementation of goals and objectives, policies and procedures, and performance improvement leading to operational excellence – with a primary focus on employee, patient, and physician engagement. This position may also direct operational projects and tasks related to other initiatives of the business.
Qualifications:
Position requires a professional level of knowledge equivalent to that which would be acquired by completing a Bachelor’s Degree in Health/Hospital Management, Social Sciences or other comparable experience. Master’s in Health Administration or Business Administration preferred.
Prior work experience including 2 – 4 years in health care preferred. Experience should include project management, strategic planning, financial and operational analysis.
Work requires using a variety of computer software packages, including spreadsheets, graphics and word processing.
Work requires experience in strong team building and a high level of interpersonal skills necessary to interact effectively with multiple parties in complex situations.
Work requires a high level of problem-solving skills necessary in order to plan, organize, and coordinate program development. Demonstrated ability to function independently; self-directed.
At Bon Secours, we recognize that caring for people is more than just a job; it's a ministry. Because of our ministry, we are also committed to care for those who provide that care for our patients. Our employees enjoy many work/life benefits. In addition to the satisfaction of knowing that we are carrying on a tradition of healing, we offer: competitive pay; pension benefit; health and dental insurance; and educational and development opportunities that include tuition reimbursement, as well as extensive staff development programs.
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| Instructions: |
If you are ready to answer your calling to serve with passion, please visit our website at www.bshr.com, or contact Paul Junod at 804-627-6244, or paul_junod@bshsi.org for more details. |
| Contact: |
See above |
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